
I called Plumbing Excellence for a second opinion. Jocelyn answered the phone and was very pleasant and helpful. She got me on the schedule the very next morning. The technician, Justin, arrived on time and ran the camera, identified the issue AND the location, and only charged me the $89 service call fee. The issue is not under my basement but in the yard and won't require them to tear up my basement floor. The estimate was very reasonable for the size of the job. They also gave me a narrated video of the camera work that explained the issue and what needed to be fixed.
I was very pleased with my experience with Plumbing Excellence. I highly recommend them. They will be getting my plumbing business from now on.
After speaking with the manager, he explained that it's routine for them to give additional options for appliances and services. The technician quoted me an electric anode rod install and membership.
It did make me feel a little overwhelmed by the price after these quotes, so I did decline them. I think it would be a better approach to print out pamphlets or email them to customers to review and look into upgraded parts or options. That way they can do their own research and decide if they want to go with them before spending the extra money.
I do recommend this company if you have plumbing needs, and the manager said he will take my advice about the pamphlets and look into doing that.
Schedule Sump Pump Repair Today
The purpose of a sump pump is to keep water out of your basement or crawl space. If this system stops working properly, you may experience basement flooding and water damage. If you’re wondering about the need for sump pump repair service, look for the following signs.
- Mold growth: Once your basement becomes damp, mold may begin to grow in the affected areas. Mold releases harmful spores into the air that can cause asthma attacks, a runny nose, and headaches. If your sump pump is running well, there shouldn’t be any damp areas in your basement.
- Regular flooding: If your basement keeps flooding even though you have a sump pump, there’s a good chance that it has malfunctioned and needs to be repaired.
- Strange odors: Once the materials in a basement become wet, they can produce a musty smell that persists even if you clean the area.
- Odd noises: Older sump pumps can make strange sounds, such as a loud vibration or rumbling motor. These sounds indicate that you may need to repair or replace your existing sump pump.
If your sump pump appears to be working even though there’s no water in it, you may need our repair services. Keep in mind that sump pumps can become dirty and clogged over time. No matter the issue, we’ll respond. You call. We come. It’s fixed. Guaranteed.
Installing a New Sump Pump
Sump pumps are submersible systems that can be installed into a pit at the lowest portion of your home, such as your crawl space or basement. When installed correctly, a sump pump will keep your home from flooding. At Buddy’s Plumbing Excellence, we offer efficient installation services for all sump pump brands.
If you’re searching for the right sump pump model, give us a call. Our team can help you identify a sump pump that meets your specific needs. Once you choose a system, we’ll install it properly to ensure peak performance.
After installing a sump pump, it will only run when it’s needed. Following a severe thunderstorm, the soil around your home might become overly saturated. The accumulated groundwater will flow toward the sump pit. After the pit is filled with water, the sump pump will turn on and drain the water into a detention pond or storm drain. The many advantages of a sump pump include the following:
- Prevent the growth of mold and mildew
- Maintain high indoor air quality
- Prevent your basement from flooding
- Avoid termite infestations
- Protect your basement appliances, furniture, and paint
- Maintain ideal humidity levels in the basement
Importance of Ongoing Maintenance
A well-maintained sump pump should last anywhere from five to 10 years. Without maintenance, your system could fall apart well before the standard timeline. Check your manufacturer’s guide to determine how often you should schedule maintenance. At Buddy’s Plumbing Excellence, we can extend the lifespan of your sump pump by performing routine maintenance.
If your sump pump is designed to remove water from your washing machine, it may need to be cleaned and maintained every month. Otherwise, it’s a good idea to clean the inlet opening or pump screen every four months. The entire sump pump should be removed and cleaned once a year. Our team can provide you with these services to keep your system up and running.
We’ll also inspect all the components to ensure they’re in good working condition. During an annual inspection, our team will visually inspect the pit, any backup power source, the check valve, the discharge location, and the alarm. By regularly maintaining your sump pump, you can keep your basement dry and free from mold.
Your Akron Sump Pump Experts
Our team at Buddy’s Plumbing Excellent understands the importance of avoiding water damage and flooding around your basement and foundation. We offer excellent sump pump repair, installation, and maintenance services to every homeowner in the Akron area. Whether you require a new installation or a major system repair, your Fixed-Right-The-First-Time-Plumbers are here to help.