Plumbers in Akron » Garbage Disposal Repair and Replacement in Akron, OH

Garbage Disposal Repair and Replacement in Akron, OH

We’ve had garbage disposals for nearly 100 years. Long before other kitchen gadgets appeared ont he scene, John W. Hammes’s invention was helping to make sure that food waste didn’t clog drains. Usually, these wondrous devices last quite a long time. But, they will run into problems occasionally. Read on to find out more about those times and what causes the problems.
Garbage Disposal Repair Akron, OH
I discovered an inch of (clean) water in mother-in-law's basement and did not hear the sump pump running - after heavy rains for days.

I called Tony (owner) and he sent Evan - who was very professional, knowledgeable, and informative. He not only explained that the (very) old sump pump had completely failed, he showed me why: the very very old iron outlet pipe had cracked and then sheared off, forcing the pump to work non-stop 24x7 until it burned out. Evan removed the old pump, float and pipes and then installed the new pump, float, and pipes. The water, now 3 inches deep, was all pumped out in under an hour.

The price was reasonable, and I have confidence in the work in part due to the effective explanations Evan provided.

Fortunately, a year before we had emptied the basement and there was nothing on the floor to be ruined by the storm water.
Anthony worked with me on the price which I really appreciated. Jocelyn made my appointment and was so pleasant to talk to. Jonathan knew exactly what to do to bring a natural gas line out from my basement to my deck. He did a great job! I highly recommend this company.
We had two different plumbing companies telling us that they fixed the problem. They didn't! We didn't get any refund either. Plumbing Excellence found the problem and resolved the issue. Very professional and would recommend them to anyone!!
I had water back up through my downstairs toilet. Called a different plumber who snaked the line and ran a camera to find a belly in my line. They said fixing it would likely involve tearing up my concrete basement floor, but wanted to charge me $564.44 to "camera and locate" the belly just to give me an estimate on the repair. That sounded crazy expensive to me to pay almost $600 to get an estimate after they had allegedly already identified the belly.

I called Plumbing Excellence for a second opinion. Jocelyn answered the phone and was very pleasant and helpful. She got me on the schedule the very next morning. The technician, Justin, arrived on time and ran the camera, identified the issue AND the location, and only charged me the $89 service call fee. The issue is not under my basement but in the yard and won't require them to tear up my basement floor. The estimate was very reasonable for the size of the job. They also gave me a narrated video of the camera work that explained the issue and what needed to be fixed.

I was very pleased with my experience with Plumbing Excellence. I highly recommend them. They will be getting my plumbing business from now on.
This is a great business to call if you have any type of plumbing problems. Their service techs do a great job. We had Grant today and he was fast and efficient. And when I called in yesterday to get an appointment, Jocelyn made sure we got one the very next day. She handles all the calls and appointments.
I used this plumbing company to flush my hot water tank. The technician was nice and knew what he was doing. He made sure to follow the steps to drain it out and also bleed out the air in the faucet after it filled up.
After speaking with the manager, he explained that it's routine for them to give additional options for appliances and services. The technician quoted me an electric anode rod install and membership.
It did make me feel a little overwhelmed by the price after these quotes, so I did decline them. I think it would be a better approach to print out pamphlets or email them to customers to review and look into upgraded parts or options. That way they can do their own research and decide if they want to go with them before spending the extra money.
I do recommend this company if you have plumbing needs, and the manager said he will take my advice about the pamphlets and look into doing that.
Crystal & John were amazing today. I called with issues of a slow main line clog. They were able to get a tech to my house today luckily. John was very knowledgeable and friendly. He got all the info he needed then explained everything very well. Allowing me to pick his brain where I wanted, it was very appreciated. I signed up for the standard membership since I decided based on the amazing service I'll be using them for my future plumbing work I have planned. Thank you so much.

How do I know I need Garbage Disposal Repair or Replacement?

Weird Noises

Normally, your garbage disposal will whir contentedly. Clanking, a sound like grinding gears, or thumping mean that something’s wrong. Perhaps a stray utensil fell in? If nothing fell in, then it could be that certain parts, such as the bearings, are worn out. Never ignore any of these sounds because not only could your disposal sustain damage, but you could also wind up with severe clogs or even a broken pipe.

Speaking of Clogs ...

Your disposal is supposed to chop the food waste into tiny pieces that won’t clog your pipes. So, it stands to reason that if you start to experience clogs, something’s wrong with the chopping blades or the disposal itself. Additionally, dull blades mean that the motor will experience extra wear and tear.

Pungent Odors

Generally, these happen for two reasons: stuck food and/or worn parts. If it’s the latter, then it’s most often the motor itself, which happens frequently because of the extra stress when you have dull blades. In the case of the former, the smells come from food that’s rotting inside either the disposal itself or in the sink’s pipe.

Leaks and/or Pools of Water

Disposals shouldn’t leak at all. If there are water droplets, or there is water pooling beneath the disposal, then it could have a crack. Or, if there is no crack, then the seals could be failing. In any event, you shouldn’t use your disposal at all until you have it repaired.

Faulty Food Grinding

Even in situations where the pipe doesn’t clog, if your disposal doesn’t grind food into tiny bits, then it’s time to have it checked. In such cases, a major problem is never far away.

Constant Resets

Disposals have a fail-safe that will engage in certain situations for both your physical safety and to prevent fire. Most of the time, such frequent resets show an electrical problem that needs immediate repair.

Of course, your disposal could just be too old. Eight years is a normal timeframe for most disposals, though lightly used models can last 10 years or more. We’ll be able to advise you whether you need repair or replacement. Rest assured that, if you do need a replacement, we’ll recommend a top brand that fits your needs.

Why Buddy's for Garbage Disposal Repair?

We’ve served the city of Akron, Ohio, and its surrounding areas for nearly 20 years. Our experience in the industry, our undeniable skills, and our dedication to exemplary service are the foundations of not only our business philosophy but also our A+ rating and full accreditation from the Better Business Bureau.

Do you need immediate assistance? Then, you should have no fear because we believe in plumbing at the speed of NOW. Through our conscientiousness and attention to detail, we strive always to be your fixed-right-the-first-time-plumbers. In fact, you can always count on our motto: You call. We come. It’s fixed. Guaranteed. You might say that we’re in the peace-of-mind business. So, when you need to have us repair or replace your garbage disposal, call us right away at Buddy’s Plumbing Excellence to set up an appointment.