Pipe Leak Detection and Repair in Akron, OH

If there is a leak in your Akron home, it’s important to find and take care of it as quickly as possible. Otherwise, you may waste hundreds of gallons of water per month, which can equal spending hundreds or thousands of dollars in utility bills. Furthermore, you run the risk of damaging your plumbing system as well as insulation, walls and other items that get wet.

Buddy’s Plumbing Excellence

Based on 243 reviews

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Ted Fellowes

I discovered an inch of (clean) water in mother-in-law's basement and did not hear the sump pump running - after heavy rains for days.

I called Tony (owner) and he sent Evan - who was very professional, knowledgeable, and informative. He not only explained that the (very) old sump pump had completely failed, he showed me why: the very very old iron outlet pipe had cracked and then sheared off, forcing the pump to work non-stop 24x7 until it burned out. Evan removed the old pump, float and pipes and then installed the new pump, float, and pipes. The water, now 3 inches deep, was all pumped out in under an hour.

The price was reasonable, and I have confidence in the work in part due to the effective explanations Evan provided.

Fortunately, a year before we had emptied the basement and there was nothing on the floor to be ruined by the storm water.

Janet Hanna

Anthony worked with me on the price which I really appreciated. Jocelyn made my appointment and was so pleasant to talk to. Jonathan knew exactly what to do to bring a natural gas line out from my basement to my deck. He did a great job! I highly recommend this company.

Ann Herideen

We had two different plumbing companies telling us that they fixed the problem. They didn't! We didn't get any refund either. Plumbing Excellence found the problem and resolved the issue. Very professional and would recommend them to anyone!!

Eric Barnes

I had water back up through my downstairs toilet. Called a different plumber who snaked the line and ran a camera to find a belly in my line. They said fixing it would likely involve tearing up my concrete basement floor, but wanted to charge me $564.44 to "camera and locate" the belly just to give me an estimate on the repair. That sounded crazy expensive to me to pay almost $600 to get an estimate after they had allegedly already identified the belly.

I called Plumbing Excellence for a second opinion. Jocelyn answered the phone and was very pleasant and helpful. She got me on the schedule the very next morning. The technician, Justin, arrived on time and ran the camera, identified the issue AND the location, and only charged me the $89 service call fee. The issue is not under my basement but in the yard and won't require them to tear up my basement floor. The estimate was very reasonable for the size of the job. They also gave me a narrated video of the camera work that explained the issue and what needed to be fixed.

I was very pleased with my experience with Plumbing Excellence. I highly recommend them. They will be getting my plumbing business from now on.

Cecelia McDonald

This is a great business to call if you have any type of plumbing problems. Their service techs do a great job. We had Grant today and he was fast and efficient. And when I called in yesterday to get an appointment, Jocelyn made sure we got one the very next day. She handles all the calls and appointments.

Parker Casto

I used this plumbing company to flush my hot water tank. The technician was nice and knew what he was doing. He made sure to follow the steps to drain it out and also bleed out the air in the faucet after it filled up.
After speaking with the manager, he explained that it's routine for them to give additional options for appliances and services. The technician quoted me an electric anode rod install and membership.
It did make me feel a little overwhelmed by the price after these quotes, so I did decline them. I think it would be a better approach to print out pamphlets or email them to customers to review and look into upgraded parts or options. That way they can do their own research and decide if they want to go with them before spending the extra money.
I do recommend this company if you have plumbing needs, and the manager said he will take my advice about the pamphlets and look into doing that.

Zane Belsito

Crystal & John were amazing today. I called with issues of a slow main line clog. They were able to get a tech to my house today luckily. John was very knowledgeable and friendly. He got all the info he needed then explained everything very well. Allowing me to pick his brain where I wanted, it was very appreciated. I signed up for the standard membership since I decided based on the amazing service I'll be using them for my future plumbing work I have planned. Thank you so much.

Is it time for Pipe Leak Detection?

In many cases, leaks originate far from where you see water dripping. This is because water will follow a path of least resistance from wherever the source is to wherever the exit point happens to be. For example, if a leak originated in the roof, you might notice water dripping from the ceiling or even pooling near the foundation.

Essentially, water seeks to go wherever gravity takes it. On its journey, moisture can travel hidden inside of walls or other structures without any sign that it’s there. In some cases, you might notice the musty smell of mold growing inside of a wall or other hidden spaces.

The longer that you wait to seek out leak detection and repair services, the more likely it is that serious damage will occur. Fortunately, our team offers plumbing at the speed of NOW to ensure that you get the timely service that you need and deserve.

Key Clues of a Leak

In addition to the smell of mold, there are a few other key clues that you may have a leak. For instance, you may notice that your water bill is much higher than usual. You may also notice that your water meter is activated even though no one is doing the dishes or taking a shower.

You might also hear dripping sounds coming from inside of walls, in the basement or wherever a pipe might be located in your home. Inconsistent water pressure might also indicate that there is a leak caused by a damaged pipe.

Can You Detect a Leak Yourself?

There is a possibility that you can detect a leak on your own if you know what to look for. However, professionals have tools and experience that can expedite the process so that repairs can be made in a timely manner. For instance, a professional might have a camera that can look inside of a pipe and determine where the water is actually leaking from.

Can You Repair Damage Caused by a Leak Yourself?

Repairing damage caused by a leak can be a costly and time-consuming job. There is a chance that the leak is coming from inside of a wall or other area that is hard to access safely without proper tools and experience. Furthermore, you may not know how to safely remove a pipe or what type of product to replace it with. Therefore, it’s generally best to call a professional to do the work for you.

Potential Consequences of Delayed Leak Detection and Repair

If water manages to flow all the way to the foundation, it can cause serious damage. A cracked foundation may render your home uninhabitable until the damage is repaired. There is also an elevated risk of a pest or rodent infestation as insects, mice or termites might see your home as an easy source of water. Finally, failing to take action in a timely manner may mean that you’re paying the entire cost to repair the damage caused by the leak. Typically, insurance companies deny claims that are caused by homeowner negligence.

When you need timely leak detection and repair service, call Buddy’s Plumbing Experience today. We are your fixed-right-the-first-time-plumbers who will treat your home like our own and make sure that you get the most for your money.