It’s concerning when your faucet stops functioning properly. Sometimes, a problem will escalate quickly; other times, it happens gradually. It’s important to recognize when something isn’t right with your faucet and what to do next.

I called Tony (owner) and he sent Evan - who was very professional, knowledgeable, and informative. He not only explained that the (very) old sump pump had completely failed, he showed me why: the very very old iron outlet pipe had cracked and then sheared off, forcing the pump to work non-stop 24x7 until it burned out. Evan removed the old pump, float and pipes and then installed the new pump, float, and pipes. The water, now 3 inches deep, was all pumped out in under an hour.
The price was reasonable, and I have confidence in the work in part due to the effective explanations Evan provided.
Fortunately, a year before we had emptied the basement and there was nothing on the floor to be ruined by the storm water.
I called Plumbing Excellence for a second opinion. Jocelyn answered the phone and was very pleasant and helpful. She got me on the schedule the very next morning. The technician, Justin, arrived on time and ran the camera, identified the issue AND the location, and only charged me the $89 service call fee. The issue is not under my basement but in the yard and won't require them to tear up my basement floor. The estimate was very reasonable for the size of the job. They also gave me a narrated video of the camera work that explained the issue and what needed to be fixed.
I was very pleased with my experience with Plumbing Excellence. I highly recommend them. They will be getting my plumbing business from now on.
After speaking with the manager, he explained that it's routine for them to give additional options for appliances and services. The technician quoted me an electric anode rod install and membership.
It did make me feel a little overwhelmed by the price after these quotes, so I did decline them. I think it would be a better approach to print out pamphlets or email them to customers to review and look into upgraded parts or options. That way they can do their own research and decide if they want to go with them before spending the extra money.
I do recommend this company if you have plumbing needs, and the manager said he will take my advice about the pamphlets and look into doing that.
Common Faucet Problems
Faucets are constantly being used inside and outside of a home. This can lead to a range of common problems, including:
- Dripping faucets. Little drips from a faucet might not seem like a big deal, but they can result in substantial water waste and skyrocket monthly utility bills. Typically, it’s due to a problem with the O-ring or washer.
- Leaking base. Culprits for this problem can include a damaged O-ring or valve seat. This type of leak could also increase your water bill.
- Loose handles or bases. This is typically due to wear and tear. Usually, we can easily fix this problem by tightening or replacing components.
- Low water pressure. It’s a particularly frustrating issue if it happens while you’re in the middle of showering, washing dishes, or washing your hands. The low water pressure usually occurs due to a buildup in the cartridge or aerator.
Problems with faucets can happen for many reasons, but the team at Buddy’s Plumbing Excellence has the experience to quickly diagnose the issue and determine the next best steps. Consider us your fixed-right-the-first-time plumbers.
Buddy's Plumbing Excellence Faucet Services
We offer various indoor and outdoor faucet repair and replacement services so our Akron clients can always count on us when they need our help. Several of our services include:
- Installing new faucets
- Upgrading existing faucets
- Repairing leaking faucets
- Fixing loose handles or bases
- Faucet inspections
- Replacing worn and damaged components
- Outdoor faucet installations
- Repairing outdoor faucets
Our team can do it all, so feel free to contact us even if you don’t see your specific faucet need on our list.
Types of Faucets We Service
We work on faucets in every commercial and residential setting. This can range from faucets in outdoor home kitchens to ones in kitchens at high-end restaurants. You can also call us for assistance with faucet problems in laundry room sinks, bathroom sinks, and showers. Our services extend to outdoor faucets so you can help your garden thrive, fill up your pool, wash your car, and enjoy fun in the sun at your Akron home.
Should I Try to Fix the Faucet Myself First?
What might seem like an easy fix can easily turn complex. We don’t recommend trying to repair the faucet yourself as it could worsen the problem. The highly skilled team at Buddy’s Plumbing Excellence provides many faucet services so we can take care of the issue for you, whether you need a repair, replacement, or new installation.
Why Choose Buddy's Plumbing Excellence?
Our family-owned and -operated plumbing company in Akron is licensed, insured, and bonded and hires only the best, most diligent team members. You can rest assured that you’ll get the highest quality faucet services and exceptional customer service with every visit.
Many of our Akron clients have left us fantastic online reviews after we helped them with faucet problems and a range of other plumbing issues. We encourage you to read more about their experiences with our plumbing company to get a better idea of the type of service you can look forward to receiving.
It’s frustrating when your faucet in Akron, Ohio, malfunctions, but the good news is that you don’t have to wait long for help. Call today to schedule an appointment. Buddy’s Plumbing Excellence offers high-quality faucet repair and replacement services that can have the device working again in no time. Count on us for plumbing at the speed of NOW so you can quickly return to your regular routine with minimal disruption.