Effective Date: May 1, 2025
Buddy’s Plumbing Excellence
1501 S. Cleveland Massillon Rd., Copley, OH 44321
Phone: (330) 208-9195
Plumbing Excellence LLC dba Buddy’s Plumbing Excellence values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.
1. Information We Collect
When you interact with our website or contact us, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Details of plumbing service inquiries
b. Non-Personal Information
- Browser type and version
- IP address
- Pages visited on our website
- Date and time of visit
- Referring website (if applicable)
We use cookies and similar technologies to enhance user experience and gather anonymous website analytics.
2. How We Use Your Information
We use the collected information to:
- Respond to inquiries and provide quotes or service appointments
- Improve our website and customer experience
- Send service-related updates or reminders
- Comply with legal obligations
- Prevent fraudulent or unauthorized activity
We do not sell or rent your personal data to third parties.
3. Sharing Your Information
We may share your information with:
- Trusted service providers who help us operate our business (e.g., scheduling software or email systems)
- Law enforcement or regulatory authorities when required by law or legal process
- Successors in the event of a business sale, merger, or acquisition
All third-party partners are required to safeguard your information and use it only for the purposes we specify.
4. Data Security
We implement industry-standard security measures to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of receiving marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us at the information listed above.
6. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child, please contact us so we can delete it.
7. Third-Party Links
Our website may contain links to external sites not operated by Buddy’s Plumbing Excellence. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before submitting information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes your acceptance of any changes.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Buddy’s Plumbing Excellence
1501 S. Cleveland Massillon Rd.
Copley, OH 44321
(330) 208-9195
